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Terms of Service

Terms of Service for Dirt Busters Cleaning

Welcome to Dirt Busters Cleaning, part of Dirt Busters Inc. (“we,” “our,” or “us”). By accessing or using https://www.mydirtbusters.net/, including our AI tools, contact forms, and SMS communication features, you agree to the following Terms of Service (“Terms”).
Please read these Terms carefully. If you do not agree, you may not use our Services.

1. Who We Are
 Dirt Busters Cleaning is part of Dirt Busters Inc. We provide professional cleaning services to residential and commercial clients. We are not a licensed cleaning product manufacturer but partner with trusted suppliers for high-quality products.

2. Services We Provide
 We offer:

  • Residential and commercial cleaning services
  • AI chat and voice bots for 24/7 communication
  • Appointment scheduling and reminders
  • SMS/email automation for booking confirmations and reminders
  • Website optimization and customer support automation

3. SMS and Messaging Terms
 By submitting your contact information and opting in, you agree to receive text messages from Dirt Busters Cleaning.

Opt-In Disclosure:
 You will only receive messages after voluntarily submitting your mobile number.

Message Frequency:
 Messages may include appointment reminders, service updates, marketing offers, and follow-up communications. Frequency may vary by customer interaction.

Opt-Out Instructions:
 You can stop receiving messages at any time by replying “STOP.” You will receive a final confirmation and no further messages unless you opt-in again.

Help Instructions:
 Reply “HELP” for customer support contact info.

Message & Data Rates:
 Standard message and data rates may apply based on your mobile carrier.

Data Sharing:
 We do not sell or share your mobile data with third parties for marketing purposes. Your number is used solely to provide the services you request.

4. User Responsibilities
 You agree to:

  • Provide accurate and truthful contact and business information
  • Use our Services only for legal and ethical business practices
  • Protect your login and account access information
  • Follow relevant marketing laws, including TCPA, CAN-SPAM, and local advertising laws
  • Not spam, abuse, or misuse our technology or services

5. Payments and Billing
 All services are billed according to your agreed proposal or monthly subscription. You agree to:

  • Pay all fees on time
  • Keep a valid payment method on file
  • Accept that services may pause or terminate for non-payment
  • Understand that all fees are non-refundable unless otherwise stated
  • Recurring billing renews monthly unless canceled in writing with advance notice as outlined in your agreement.

6. Intellectual Property
 All cleaning service materials, digital tools, AI automations, websites, and promotional materials created by us remain the sole property of Dirt Busters Cleaning.
You are granted a limited, non-exclusive license to use these materials during your active service term only. You may not copy, resell, share, or reverse-engineer our assets.

7. Performance and Expectations
 We strive to deliver the best possible results, but you understand:

  • We do not guarantee specific service outcomes, lead volumes, or return on investment (ROI).
  • Service results depend on market conditions, timing, and client cooperation.
  • Performance may vary due to changes in cleaning equipment, platform behavior, or unforeseen conditions.
  • We are not responsible for client-side delays, missed approvals, or inaction that may affect results.

8. Third-Party Tools and Platforms
 We may use trusted platforms, including:

  • Google Ads
  • Meta/Facebook
  • GoHighLevel
  • Twilio
  • Call tracking systems
  • Email/SMS delivery platforms

You agree to follow the terms of those third-party tools when integrated into your project. We are not liable for their downtime, price changes, or policy enforcement.

9. Data Collection and Privacy
 We collect and store your contact forms, chat interactions, phone call logs, analytics, and service-related data to optimize your experience and service results.
For full details on how we use your data, please review our Privacy Policy.

10. Termination
 We may pause or terminate services if:

  • You violate these Terms
  • You fail to make timely payments
  • You engage in illegal, abusive, or dishonest activities
  • You damage our systems, brand, or relationships

You may cancel services by providing written notice in accordance with your agreement terms. All outstanding balances remain due upon cancellation.

11. Disclaimers
 We provide all services “as is” and “as available.” We make no guarantees regarding:

  • Specific business outcomes or financial return
  • Platform uptime (e.g., Google, Facebook)
  • Third-party delays or actions
  • Lead conversion (we provide leads, but you must close the sale)

12. Limitation of Liability
 To the fullest extent permitted by law, Dirt Busters Cleaning will not be liable for:

  • Any indirect, incidental, or consequential damages
  • Lost profits, revenue, data, or opportunities
  • Claims exceeding the amount paid by you in the past 60 days

13. Governing Law
 These Terms are governed by the laws of the State of Florida. Any legal action will be handled in courts located in Pinellas County, Florida.

14. Contact Information
 For questions about these Terms or your account, please contact:

Dirt Busters Cleaning
 Attn: Laurie Litwin
📧 Email: laurie@mydirtbusters.com
📞 Phone: +1 727-450-9590
🌐 Website: https://www.mydirtbusters.net/

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